Privacy Policy

1. About Warranto Motors

Warranto Motors is a TVS two-wheeler dealer based in New Delhi, offering customers access to TVS bikes and scooters along with customer assistance and related dealership services.

Dealer Address:
1/22 GF, Ganesh Nagar, Tilak Nagar, New Delhi – 110018

Email: contact@warrantomotors.in
Phone: +91 9711643438

Our website provides information about our dealership, TVS brand offerings, products, and ways to contact or communicate with us.

2. Information We Collect

We may collect personal and non-personal information when you visit our website, contact us, submit an enquiry, or otherwise interact with our services.

Personal Information

Depending on how you interact with our website, we may collect information such as:

• Full name
• Mobile/telephone number
• Email address
• Address or location information
• Vehicle or product preferences
• Information provided in enquiry or contact forms
• Details provided when requesting information about a vehicle or dealership service
• Any other information you voluntarily provide to us

You are not required to provide personal information simply to browse most areas of our website. However, certain features or enquiry services may require information to enable us to respond to your request.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of your visit
• Referring website or webpage
• General usage and interaction information

This information may be used for website security, administration, analytics, troubleshooting, and improving our website.

3. How We Use Your Information

Warranto Motors may use the information collected for legitimate business and customer-service purposes, including:

• Responding to enquiries and requests
• Contacting you regarding products, services, or dealership information
• Providing information about TVS two-wheelers and related offerings
• Assisting with vehicle-related enquiries
• Providing customer support
• Improving our website, products, and customer experience
• Understanding website usage and visitor preferences
• Maintaining website security and preventing fraudulent or unauthorized activity
• Managing internal business operations
• Complying with applicable laws and legal requirements
• Sending relevant communications where permitted by applicable law

We will use your personal information only for appropriate purposes connected with our business and the services requested by you.

4. Enquiry and Contact Information

If you submit your details through a contact or enquiry form, call us, email us, or otherwise contact Warranto Motors, we may use the information you provide to respond to your request.

For example, if you enquire about a TVS motorcycle or scooter, our team may contact you using the phone number or email address you provided to discuss your enquiry.

Please ensure that the information you submit is accurate and belongs to you or that you are authorized to provide it.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies are small text files stored on your device when you visit a website. They may help us:

• Remember website preferences
• Understand how visitors use our website
• Improve website performance
• Monitor website traffic
• Provide a better browsing experience
• Maintain website security

Some cookies may be provided by third-party services used on our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the website.

6. Analytics and Third-Party Services

We may use third-party technologies and services to operate, monitor, secure, analyze, or improve our website.

These services may collect information such as device information, IP address, browser information, website activity, and usage statistics in accordance with their own privacy policies.

Third-party services may include, where applicable:

• Website analytics services
• Hosting and infrastructure providers
• Website security services
• Communication or email service providers
• Map or location services
• Social media or advertising platforms
• Other technology providers necessary for operating the website

Warranto Motors does not control the privacy practices of third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing them with personal information.

7. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Authorized employees or representatives of Warranto Motors
• Service providers supporting our website or business operations
• Technology, hosting, analytics, communication, or security providers
• Authorized business or dealership partners where required to process your enquiry
• Government authorities or law-enforcement agencies where required by law
• Professional advisers where necessary to protect our legal rights or interests

Any sharing of information will be undertaken for legitimate business, operational, legal, or customer-service purposes.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security of information transmitted through the Internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purpose for which it was collected
• Respond to customer enquiries
• Provide requested services
• Maintain business and transaction records
• Meet legal, regulatory, accounting, or reporting requirements
• Resolve disputes
• Protect our legal rights and interests

When information is no longer required for legitimate purposes, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

10. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services.

These websites are not controlled by Warranto Motors. If you follow a third-party link, you will be subject to that third party's terms and privacy policy.

Warranto Motors is not responsible for the privacy practices, content, security, or policies of third-party websites.

11. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

12. Your Rights

Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to:

• Request information about personal data held by us
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Request information regarding the use of your personal information
• Raise concerns regarding the handling of your personal information
• Opt out of certain promotional communications

To exercise any applicable privacy right, please contact us using the details provided in the Contact Us section below.

We may need to verify your identity before processing certain requests.

13. Marketing Communications

If you provide your contact information and request information about our products or services, we may contact you regarding your enquiry.

Where applicable, you may opt out of promotional or marketing communications by contacting us or using the unsubscribe mechanism provided in the communication.

Please note that even if you opt out of marketing communications, we may still send necessary service-related or transactional communications.

14. Changes to This Privacy Policy

Warranto Motors may update or modify this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable laws.

Any updated version will be published on this page with a revised Effective Date.

We encourage visitors to review this Privacy Policy periodically to remain informed about how we handle personal information.

15. Consent

By using our website and voluntarily submitting your personal information to Warranto Motors, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, we will obtain such consent before processing your personal information for the relevant purpose.

16. Disclaimer Regarding Third-Party/Brand Information

Warranto Motors may display information, images, trademarks, product names, specifications, or other materials relating to TVS or other third-party brands on its website.

Such third-party materials may be subject to the respective rights, terms, policies, and privacy practices of those third parties.

Warranto Motors is responsible for the operation of its own website and dealership services but does not control the privacy practices of independent third-party websites or platforms.

17. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us at:

Warranto Motors
1/22 GF, Ganesh Nagar,
Tilak Nagar, New Delhi – 110018

Email: contact@warrantomotors.in
Phone: +91 9711643438

We will make reasonable efforts to review and respond to privacy-related enquiries within a reasonable period.

18. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with this Privacy Policy or the use of the website shall be subject to the applicable jurisdiction of courts in India.